Privacy policy
Good For The Soul Art LLC operates this website and online store to provide a thoughtful, curated shopping experience. This Privacy Policy explains how we collect, use, and share your personal information when you visit, make a purchase, or otherwise interact with our services.
By using this site, you agree to the practices described in this policy.
Information We Collect
We collect personal information to operate our store, fulfill orders, and improve your experience. This may include:
- Contact information such as your name, email address, phone number, billing and shipping address
- Order information such as products viewed, added to cart, purchased, returned, or exchanged
- Payment information, which is processed securely through our payment providers
- Account details including login information, preferences, and settings
- Communications such as messages or inquiries you send to us
- Device and usage data such as IP address, browser type, and how you interact with our website
How We Collect Information
We collect information:
- Directly from you when you place an order, create an account, or contact us
- Automatically through cookies, pixels (including the Meta Pixel), and similar tracking technologies
- From service providers such as Shopify, payment processors, and analytics tools
- From marketing and advertising partners when relevant
How We Use Your Information
We use your information to:
- Process and fulfill orders, including shipping and returns
- Provide customer support and respond to inquiries
- Personalize your shopping experience
- Improve our website, products, and services
- Communicate with you about orders, updates, and promotions
- Deliver marketing and advertising content, which you can opt out of at any time
- Detect and prevent fraud or misuse of our services
We process personal information based on legitimate business interests, fulfillment of our contract with you, and, where required, your consent.
Advertising and Marketing
We may use your information to show you relevant advertisements on our website and on other platforms.
This includes services provided by Meta Platforms, Inc., including Facebook and Instagram. These platforms may use cookies, pixels, and similar technologies to:
- Track your activity across websites
- Measure advertising performance
- Show you products and content that are more relevant to you
Sharing Your Information
We share your information only as needed to operate our business and provide services.
This may include:
- Shopify and service providers such as payment processors, shipping partners, and analytics tools
- Marketing and advertising partners
We use services provided by Meta Platforms, Inc., including Facebook and Instagram, to support advertising, analytics, and shopping features such as Instagram Shop.
This may involve sharing limited information such as:
- Website activity
- Purchase behavior
- Device or browser identifiers
We may also share limited personal data, such as hashed email addresses or device identifiers, to improve advertising performance and measurement.
We may disclose your information when required by law, to protect our rights, or when you direct us to do so.
Social Media and Instagram Shop
We offer shopping features through platforms such as Instagram and Facebook.
If you interact with our products or shop through these platforms, your information may also be processed by Meta Platforms, Inc.
This may include:
- Products you view or select
- Purchases you make
- Interactions with advertisements or content
This data is used to enable shopping features, improve recommendations, and provide more relevant advertising.
We do not control how these platforms use your data once it is shared and encourage you to review their privacy policies.
Cookies and Tracking Technologies
We use cookies, pixels (including the Meta Pixel), and similar technologies to:
- Understand how visitors use our website
- Improve performance and user experience
- Support marketing and advertising efforts
You can control cookie preferences through your browser settings.
Your Rights and Choices
Depending on where you live, you may have the right to:
- Access the personal information we hold about you
- Request corrections to your data
- Request deletion of your data
- Receive a copy of your data
- Opt out of targeted advertising
To opt out of personalized advertising, you can visit:
https://www.facebook.com/settings/?tab=ads
https://optout.aboutads.info/
You can also unsubscribe from marketing emails at any time.
Shopify
Our store is hosted by Shopify, which processes your personal information to provide and improve our services.
Learn more at: https://privacy.shopify.com/en
Third-Party Links
Our website may contain links to third-party websites or platforms. We are not responsible for their privacy practices.
Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.
Data Security and Retention
We take reasonable steps to protect your information. However, no system is completely secure.
We retain personal information only as long as necessary to provide our services and comply with legal obligations.
International Data Transfers
Your information may be processed outside your country, including in the United States.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.
Contact
If you have any questions about this Privacy Policy or your personal data, please contact:
Good For The Soul Art LLC is a small, founder-led business. While responses may not always be immediate, we will do our best to respond as quickly and thoughtfully as possible.